Competing for Price<\/strong><\/h2>\n\n\n\nAt this point, it can also be tempting to change your price. Sometimes, founders believe that they can cut their prices, still be profitable, and increase production, all at the same time.<\/p>\n\n\n\n
Now, this may or may not work. Oftentimes, it doesn\u2019t<\/em>. You\u2019re risking reducing the quality of your product.<\/p>\n\n\n\nWhen scaling a startup, things get dramatically complex in a hurry. As fixed as your initial costs are, a few hurdles will be thrown your way. Expenses will get higher as the number of customers increases.<\/p>\n\n\n\n
Your original vision probably involved selling high-quality products, so don\u2019t lose sight of that. It\u2019s better to have a reputation for quality and customer service than to gain notoriety in the business world for anything else. Your prices should be solely based on the value of your product.<\/p>\n\n\n\n
Trying (and failing) to Make Every Decision<\/strong><\/h2>\n\n\n\nFounders often forget that they, themselves, aren\u2019t \u201cscalable\u201d resources. When you\u2019re experiencing growth in your business, lacking the ability to delegate can quickly turn into a major problem.<\/p>\n\n\n\n
That\u2019s not to mention what trying to balance the world on your shoulders will do to your mental and physical health. You are the founder, but a solid team is key to successfully scaling up.<\/p>\n\n\n\n
As a founder, if you keep trying to run everything yourself, your team and the people you hire to run things will never become capable, effective leaders because they\u2019re either– A) too reliant on you or B) they don\u2019t have the chance to learn from their mistakes.<\/p>\n\n\n\n
Forbes says that there is an important fact founders in a scaling startup have to accept, and it\u2019s that there is bound to be a \u201cV-curve.\u201d A V-curve means that, yes, you\u2019ll find your business and team being less efficient; but as your team makes mistakes, they learn, and the operation bounces back to become even more efficient. If the founder intervenes, they could run the risk of doing even more damage.<\/p>\n\n\n\n
A Stanford study took it upon themselves to prove the damage of \u201ccognitive load.\u201d They gathered two groups of people. Half were tasked with remembering one digit and the others had to remember seven. Each group was presented with a choice: eat a cake or some healthy fruit. The group who had to recall the seven digits are 50% <\/em>more likely to pick the cake, meaning that people with the bigger cognitive load made worse decisions.<\/p>\n\n\n\nAn organizational behavior expert at Stanford\u2019s School of Engineering, Bob Sutton, says, \u201cWhen you give people cognitive load, they lose will and concentration.\u201d<\/p>\n\n\n\n
The same goes for your startup. The more you overload yourself, the less focus you will have. Matter of fact is your startup needs more roles. It needs a hierarchy.<\/p>\n\n\n\n
Take Google as proof. In the very early stages of Google scaling up, Larry Page had over 400 people working for him. He decided that he wanted to get back to the times when there weren\u2019t so many managers and subgroups hanging around, so he fired them all. Of course, he suddenly found himself with 100 engineers reporting directly to him. You better believe he reinstated those managers in a hurry. All in all, knowing the problems you may face can be incredibly beneficial. At least they are less likely to catch you off guard. Now you can recognize these problems as they emerge, which makes it easier to fix them before they become overwhelming.<\/p>\n\n\n\n
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